How to find Your Best Travel Agent

Christine Boecker • May 06, 2021
National Geographic Traveller

According to Christopher Elliott, National Geographic Traveler’s ombudsman, "a competent travel adviser can be your greatest asset when you’re planning a trip. The key word here is competent.


"And let me also define what I mean by consultant: I’m not talking about an offshore call center worker reading from a script or a hobbyist who paid a few hundred bucks for bogus agency credentials. I mean a bona fide, certified travel professional.


"If the pandemic has taught us anything, it is that hiring a professional travel expert to plan your trip is the smart thing to do."


7 Tips to choosing the right travel consultant for your next journey:



1. Is your travel consultant reputable?

Find out how long your travel advisor has been in the business. Often those who have been at it longer, have more experience and credibility.


Christine Boecker says:

I’ve been actively involved in the travel industry since the dark ages — you know, before the Internet — and I founded TRΛVELBOECKER ΛDVENTURES in 1996. Read our Client Reviews


2. Do some background checks.

Look at your travel expert’s website and read the reviews.


Christine says:

My website is constantly updated, including relevant travel news and information, and the testimonials from our valued clients will let you know how we’ve been doing.


3. Seek out an expert, and — if possible — support small business.

There’s no substitute for the personal touch. Having one person look after your travel arrangements from start to finish is something online booking engines can’t match — especially if you’re looking for a specialist travel expert. A trusted voice on the phone is preferable to the often unintelligible customer service associate you’re connected to when dealing with an overseas supplier.


Christine:

During our initial Discovery Call we will talk about your travel wish list. I will guide you to make smart decisions that best meet your expectations, and enhance your trip with some creative suggestions. Be prepared for a South African accent though.

TRΛVELBOECKER ΛDVENTURES specializes in these destinations:

4. Does your travel consultant know her stuff?

Check that your travel expert has been to the areas you want to visit and has knowledge of the country. The best travel consultant is one with an insider’s view of the destination, and those who keep up to date with changes and developments.


Christine says:

Rest assured — I absolutely ‘know my stuff’. My career in tourism spans four decades, during which time I have visited over 50 countries around the globe. My first-hand travel knowledge, as well as personal connections with global partners is key to creating journeys that will surpass all expectations.


I regularly attend international travel conferences and virtual destination training to stay informed of the latest developments. This is especially important as travel requirements can change at short notice. 


And – if I have not ‘been there’ personally, one of my 25 colleagues probably has, which is why you will always get the insider scoop at TRAVELBOECKER ADVENTURES. More about us


5. Is your travel consultant insured?

As a traveller, you will need to be covered by adequate medical and travel insurance. But your travel agency will need to be covered for those ‘whoops’ moments too. Have they got adequate liability cover? Is your payment secure? In nearly all cases, you will be asked to pay a 30% deposit for your safari. This is often a non-refundable deposit. Your final payment will be required two months before you travel. Be confident your agent will not disappear into the ether before your departure date.


Christine confirms:

All travel agents located in BC are required to be licensed and insured. TRΛVELBOECKER ΛDVENTURES is a division of PTM Ltd — BC registration #2806.

When you book a trip with TRΛVELBOECKER ΛDVENTURES you can feel confident that your payments are secure.


6. Ask for your travel consultant’s Ts and Cs

It is advisable to get the terms and conditions from your travel agent regarding payment schedules. And make sure your advisor tells you what is included and what’s not! You do not want to confirm an expensive vacation only to find out at the last minute your agent charges additional fees, or that road transfers are not included!


Christine:

You will receive our terms & conditions at the time of booking before the first payment is made. Exploring a new destination can hold some pleasant surprises — no need to be ‘surprised’ by the booking process!


7. Are you getting the best value?

Cheapest is not best and travel consultants are not responsible at the end of the day for lack of service. Remember — you will always get what you’ve paid for.

The best travel experts will work only with reputable global partners, and will supply you with local emergency contacts. Make sure you are getting the service you want and expect.


Christine says:

We have long-standing partner relationships with global partners, each personally vetted and in keeping with our ethos of sustainability, value and service excellence, always having your comfort and safety front of mind.

National Geographic, TravelBoecker Adventures

 

“Good travel agents have an edge over almost any other seller of travel. They know what you want, they speak your language, and they’re there for you when you run into trouble.”

  — Christopher Elliott, National Geographic Traveler's ombudsman

Global Travel Expert
Kids on Safari, Family Safari
By Christine Boecker 07 Jan, 2023
I am often asked if one take kids on safari. As you will learn, the answer is a resounding YES! Taking my then 4 year old on her first safari changed the trajectory of her life. These, and other safaris have formed the person she is now, in tune with nature and animals.
Kerala fisherman
By Christine Boecker 23 Dec, 2022
Admittedly I was a little nervous travelling to India – ok, a lot nervous! The prospect of visiting a country with a population of 1.4 billion sounded daunting. But my experience in this fascinating land was wonderful and will certainly count as one of my great adventures!
The Treasury, Petra, Jordan
By Christine Boecker 18 Oct, 2022
I arrived in Jordan, filled with curiosity about this ancient land that has borne witness to so many civilizations, where remnants of antiquity live cheek by jowl with modern life. I came away from Jordan having fulfilled a dream I never knew I had!
Canada, Bald Eagle, Hancock Wildlife Foundation
By Christine Boecker 16 Apr, 2021
David Hancock has been following Bald Eagles for 65 years. During his first aerial surveys in the early 1960’s he could find only had 3 pairs of nesting eagles. And now we have more than 550 pairs nesting in the Fraser Valley of British Columbia.
African luxury safari, giraffe
By Christine Boecker 12 Feb, 2021
True - July to October is the most popular time, yet wildlife roams the African savannah all year around, and there are many advantages to travelling in the off-season.
Galapagos, blue-footed boobies
By Christine Boecker 15 Oct, 2020
In this wonderland of extraordinary wildlife species, how does one go about selecting a Galapagos Islands tour that’s just right for you? We help you to consider all your options.
Grizzly Bear Safari, British Columbia, Canada
By Christine Boecker 28 Sep, 2020
Interview with Josh Reimer, head guide at a wilderness lodge Canada: After 17 years I am still passionate about this area - the river always changes, and the Grizzly behaviour is fascinating.
Hwange, Elephant Safari
By Christine Boecker 15 Aug, 2019
How would we make the 100-meter dash to our tent without bumping into an elephant in the dark? “We’ll just call an Uber” the camp manager said...
Zimbabwe, Hwange, Nehimba, Elephant safari
By Christine Boecker 04 Aug, 2019
At last I found myself on Safari in Hwange, home to over 40,000 elephants. Never have I been this close-up and able to look an elephant in the mouth! I could have stayed there all day...
Galapagos Cruise, baby seal
By Christine Boecker 09 Jul, 2019
The volcanic islands of the Galápagos are considered to be one of the world’s foremost destinations for wildlife-viewing. Each day in the Galápagos holds a new adventure!
More Posts
Share by: